Privacy Policy

1. Overview

Hawthorn Lawn Care, LLC ("Hawthorn," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes what information we collect, how we use it, and how we protect it when you visit our website at hawthornlawncare.com, request a quote, or communicate with us by phone, email, or text message.

2. Information We Collect

We collect information you provide directly to us, including:

Name, property address, email address, and phone number submitted through our quote request form or contact form
Service preferences and property details related to your lawn care program
Payment information processed through our billing systems
Communications you send to us by email, phone, or text message

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, and pages visited, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

Prepare and deliver quotes for lawn care services
Schedule and perform lawn care treatments, aeration, overseeding, and related services at your property
Send appointment reminders, service notifications, and program updates
Respond to your questions and requests
Process payments for services rendered
Send promotional communications about our services, if you have opted in

4. Text Messaging

By providing your mobile phone number and opting in to text message communications from Hawthorn Lawn Care, you consent to receive SMS messages related to your lawn care program, including appointment reminders, service notifications, and program updates.

Message frequency will vary based on your service schedule. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any text message we send. Reply HELP for assistance. After opting out, you will receive one final confirmation message and no further texts.

No mobile opt-in data, phone numbers, or text messaging consent information will be shared with, sold to, or transferred to any third parties or affiliates for marketing or promotional purposes at any time. This applies to all text messaging originator opt-in data and consent records.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With service vendors who assist in operating our business (such as payment processors or scheduling software), solely to the extent necessary to deliver our services
As required by law, court order, or governmental authority
To protect the rights, safety, or property of Hawthorn, our customers, or others

We do not share customer data with lead generation companies, marketing partners, or any third parties for advertising purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide services to you and comply with applicable legal obligations. If you would like your information removed from our records, please contact us at the address below.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are directed to adults and homeowners. We do not knowingly collect personal information from children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect when the most recent changes were made. Your continued use of our website or services after any update constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Hawthorn Lawn Care, LLC
Phone: 636-393-8850
Email: HawthornLawnCare@gmail.com

Hawthorn Lawn Care, LLC

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